Sage X3 Blog

How to get this year’s customer experience advantage

Submitted by bgruber on Thu, 01/14/2016 - 14:54

Did you know that in 2016, a massive 89% of companies plan to fight competition largely on the basis of customer experience? Customers in the digital age are well-informed, socially connected and living in a real-time context. The explosion of social media and smartphones have brought real-time expectations to the business world, with customers demanding instant response and live updates through their chosen media platform, from the comfort and familiarity of their medium or mode of communication.

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How to ease your financial admin headache and leave on time

Submitted by David Rawling on Thu, 01/07/2016 - 10:55

If you struggle to manage your cash flow process or spend too much time on manual and duplicative work, it is time you take a hard look at how your existing financial system may be hurting your company. Debts, late payments, profitability challenges or lack of control over credit – all these are caused by mismanagement of cash flow and lack of proper financial insight.

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Give the gift of an excellent enterprise this Christmas!

Submitted by David Rawling on Tue, 12/22/2015 - 10:47

Christmas is about good cheer and goodwill. There’s no better way to ensure that goodwill extends all year round than by ensuring that your staff feel the cheer with an efficient business that lets them do what they do best – and feel valued whilst doing it.
Some businesses tend to have the traditional lull around this time of year as customers stay at home or defer decisions, and staff are thinking more about hibernating than hitting sales targets. This makes it a great time to get a head start on New Year resolutions and think about helping staff make the most of their time in the office when they get back.
So whilst others in the enterprise are polishing off mince pies and looking up what eggnog is, here’s a short suggestion for the business manager looking to move their growing business to the next level in 2016.

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4 Key Mistakes Made by Businesses Expanding to a New Market

Submitted by David Rawling on Thu, 12/17/2015 - 11:54

As you prepare to expand your company to new shores, you’re bound to find countless sources of advice, all telling you the best possible tactics to make your business a success in a diverse or volatile economy. What usually gets swept under the carpet, however, is the common mistakes made by businesses of all sizes when trying to enter a complex foreign marketplace.
When planning your expansion, keep the following items in mind, so you don’t lose sight of your goals amidst the unimportant details.

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Balancing Your Expansion Budget: Key costs of setting up shop in new markets

Submitted by David Rawling on Tue, 12/15/2015 - 11:06

Increased customer demand and booming sales aren’t the only things that makes expanding your business a smart move. Because your potential global customer base seems willing to buy more, doesn’t mean you can profitably sell more. Taking into consideration a variety of factors related to increasing your sales, you can create a helpful logistics and cost analysis to determine when to expand.
Consistent assessment is essential to keeping costs and overhead under control. Here are some key things to remember when measuring and managing your expansion.

 

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3 learnings food manufacturers can take from recent product recalls

Submitted by Guest Blogger on Mon, 12/07/2015 - 11:07

When it comes to product recalls, the food and beverage industry takes the cake. While retail giants like Sainsbury, Tesco, Morrison and Waitrose, dominated the headlines earlier this year, as they recalled multiple food products, owing to various health and safety risks, the trend seems to be continuing with players like Asda and Lidl joining the list. In November this year, Asda recalled its Buttery Spread due to fear it may contain pieces of clear hard plastic, whereas Lidl withdrew its popular Italiamo Italian style Chicken Thighs due to a distributor’s labelling error. Here’s what food manufacturers and retailers can learn from the recent product recall scares to avoid similar episodes from happening in future.

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High demand, low staff: Keeping up with Christmas absence

Submitted by lauren.burton on Mon, 12/07/2015 - 10:38

Ah, Christmas. The traditions, the gifts, the decorations, and, of course, the food. With Christmas around the corner, the manufacturing industry has jumped, all guns blazing, into the season’s retail madness. Amidst such high level of competition, the ability to meet customer demands, on time, holds the key to whether Santa blesses you with a fat balance sheet or it disappears like a puff of smoke, up the chimney.
To ensure that your productivity levels don’t drop, despite a low workforce, during the festive period, you need to position yourself to succeed. This blog explores three areas you need to focus on to succeed.

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How large food manufacturers can ensure high quality across supply chain

Submitted by Guest Blogger on Mon, 11/30/2015 - 11:17

When it comes to food production, both health and safety and quality control are imperative. However, despite the many precautions food manufacturers take to ensure quality and safety of their products, research shows that there are still around 20,000 people hospitalised in the UK alone, due to foodborne diseases (Foodborne Disease Strategy, 2010-2015, FSA, UK). Such alarming numbers have put the focus back on supply chain traceability.

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Technology is your best ally for international trade

Submitted by David Rawling on Thu, 11/26/2015 - 16:02

Exporting has become a properly regarded national issue with the government’s backing of the UK Trade & Investment agency’s (UKTI) Exporting is GREAT campaign, which aims to encourage 100,000 more businesses of all sizes to export. Speaking at Sage Gateshead at the launch of this campaign during Exporting Week, our CEO, Stephen Kelly expressed the pivotal role we play as a large multinational British business, stating: “We’re passionate about supporting businesses from start-up through every stage of their growth. Exporting is a significant step on the journey – one that many small and medium businesses don’t feel they have the support or knowledge to take.”

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Is your ERP capable of growing with you?

Submitted by Guest Blogger on Tue, 11/24/2015 - 10:22

Expanding your business is not just about pumping in more money or hiring more people. It is also about being able to adapt to the day-to-day changes and business practices, while maintaining business growth. Whilst hard work, increased revenue and dedicated employees are important to grow your business, you also need a reliable business management solution that grows with you, responds to new opportunities and is powerful enough to handle the difficulties that expansion brings. Most of all, it should be fast enough to manage your core business processes and flexible enough to support scalability.

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