Self-service business intelligence for ERP systems – dream or reality?
Self-service business intelligence (BI) is a growing trend as more and more business users want to be in greater control of their own reporting and analytics. Often, though, these efforts are thwarted when business users are faced with the underlying complexities of the data structures and interrelationships between data sources, particularly with ERP systems. Given this complexity, can accurate, trusted business information ever truly be ‘self-service’? Or do these solutions place users at risk of producing and consuming inaccurate information by enabling ungoverned access to business data? Are there tools and techniques that can make self-service access to business data more controlled, secure and accurate? Or are the technical complexities and associated risks unavoidable for business users who want to do their own reporting?
Controlling this unfettered access to business data is the subject of a new three-part podcast series, brought to you by Sage and Zap BI, as part of the Data Transforming Business Series. Each podcast is an information-packed 10-minute discussion with industry experts sharing their insight and experience.
In the second installment of the series, moderator Donna Burbank speaks with Zap BI’s Garth Laird about the practical steps companies can take to realize a trusted, accurate, and repeatable self-service BI program for their ERP systems.
Laird speaks to how “self-service” has become “serve-yourself” in many organizations, as multiple users independently deploy BI tools accessing multiple data sources, which leads to questions of consistency and the reliability of the reporting. The solution, Laird suggests, is to productize the data sources into repeatable models, and to provide broad analytic data views that can be easily customized by specific self-service users. This combination of tools and techniques empowers business users to build their own reports while at the same time reducing the risk and the cost to the enterprise.
Listen to the entire conversation here, and subscribe to our newsletter so you won’t miss any of this informative series.
Director of product marketing, Sage X3